reviews
This venue has been voteD
‘top rated’
2017, 2018, 2019 And 2020
as so many customers love it!
4.9/5 rating based on 2507 reviews
Shayda
Fantastic!
07/04/2023
Helena was wonderful, she made me feel very relaxed but she was also very thorough with the waxing. Very impressed overall and will be going there as my regular salon from now on.
02/04/2023
Anonymous
Helena was fabulous as always. Thank you x
31/03/2023
Lissy
Amazing amazing amazing! I am always terrified about seeing someone new due to a previous bad experience. Helena was very accommodating and had zero pain!! Would highly recommend. I will be back! Thank you
29/03/2023
Francesca
Really good service and very good waxing!!!
29/03/2023
Anonymous
Helena was really nice and attentive. She really listened to what I needed and offered helpful advice.
25/03/2023
Arad
Helena was extremely welcoming and made me feel so comfortable. Will definitely be back and will recommend her!
25/03/2023
Tasha
Absolutely wonderful massage with Helena. She knows what she is doing, is thoughtful and respectful of your tailored needs. After having spent a couple of days in very present pain, I walked home feeling less tension, lighter and optimistic that I would get a good nights res… Show more
09/03/2023
Anonymous
Great waxing as always!
08/03/2023
Jay
Absolutely amazing massage! Helena is very professional, knowledgeable and friendly. She asks where the problem zones are and works in these areas. Very relaxing, honestly the best massage! Thank you!!
10/02/2023
Claudia
Million stars for painless precise and clean job ( and nice chat)!!!
08/02/2023
Laura
Helena is really professional and to me it’s the best massage I have ever had. She asked me why I choose this type of massage (back, neck and shoulders) and I explained her my problems. She understands me and she uses exactly the pressure I needed. I feel like new now! I wil… Show more
31/01/2023
Anonymous
Helena is an experienced therapist and is someone who builds such a rapport with her clients that you feel like you’ve known her for years. I’ve been going to the Therapy Room for a year now and have recommended to some of my friends who also love her. Book her, you won’t re… Show more
29/01/2023
Lucy
Very Friendly and Fast
28/01/2023
Ellie
Bought this for my mum and she absolutely loved this.
15/01/2023
Mary
It was my first time getting a pregnancy massage and I booked this one with Helena due to the reviews and she didn't disappoint! Very lovely lady who knew what she was doing and I felt completely relaxed throughout the whole treatment. Would definitely recommend you go to her.
13/01/2023
Lucy
Helena was great! She really put me at ease, when I was feeling slightly embarrassed about being so hairy (it's been a long time)! Also it was quick and while not exactly painless, she introduced me to some great breathing tricks.
11/01/2023
Farah
I left feeling as good as new! I really needed this treatment- Helena was so informative and warm. Thanks again ✨💗
11/01/2023
Julie
This was my first massage and I was made to feel very comfortable and relaxed. Thank you. I will be back.
05/01/2023
Elle
Great massage, Helena was very knowledgeable about the body, very friendly, and most importantly she got rid of my backpack.
31/12/2022
Charlotte
Phenomenal reflexology!! After fighting of pneumonia I have been so exhausted- physically and emotionally…Helena is magic! My lungs and chest feel so much more open and my breathing feels so much easier. Helena picks up on things I haven’t registered and helps relief the pre… Show more
23/12/2022
Liz
Best massage I’ve had in London. Helena was lovely & very attentive. I would definitely recommend & go back in the future.
18/12/2022
Nathalie
Helena is adorable and she works well and fast. A true professional !
12/12/2022
Bianca
HELENA was attentive, professional and catered to my needs for oth my treatments. She followed up withsome advice for me to take home and I felt brand new once Ieft. The space was very relaxing and intimate and I'llbe coming back again.
12/12/2022
Eliska
Helena was very kind and professional. She explained everything regarding the treatment and gave me excellent follow up advice. I will definitelybe back.
10/12/2022
Anonymous
Professional service, experienced therapist
27/11/2022
Anonymous
Smooth job as always, thank you, Helena!
20/11/2022
Priscilla
Helena was very professional and also warm. Made me feel super welcome and we had a great chat. Thanks for the Brazilian fix Helena! Highly recommending your services :)
17/11/2022
Krissy
Helena is amazing, I won’t go anywhere else!
15/11/2022
Charlotte
Amazing! Helena made me feel so welcome and the reflexology session was intense but so relaxing and felt so much lighter when I left! Will definitely be back!!
28/10/2022
Thabata
Helena is amazing, friendly and very professional. I highly recommend her.
25/10/2022
Anonymous
Great experience with Helena, will certainly go back!
19/10/2022
Sally
Always a pleasure visiting Helena. I receive the highest quality of care and I won’t go anywhere else for my treatments. Helena is someone who will go far and beyond to make sure you are well looked after. After every visit I come out feeling younger and fresher than ever. I… Show more
16/10/2022
Isabel
I LOVE HELENA
14/10/2022
Anonymous
Great results. Helena is great. Very happy.
14/10/2022
Shan
Lovely service, super friendly!!
10/10/2022
Anonymous
Five stars all over, as always :)
10/10/2022Employee: HelenaRespond
Jay
Helena is absolutely amazing! She knows exactly how to treat my back and she applies just the right amount of pressure. She focuses on the areas that need the most attention and helps to relieve the pain. The atmosphere is nice and calm. I can't wait for my next appointment!… Show more
09/10/2022
Andrea
Thanks Helena for the autumn reset. 🙌
05/10/2022Employee: HelenaRespond
Muna Nur
One of the best wax I’ve ever had!! Definitely recommend!
05/10/2022Employee: HelenaRespond
Dounia
If I could give more stars I would! This was the best experience I have ever had. Helena was the best. Can’t emphasise how sweet, attentive and gentle she was! I didn’t feel any pain at all. Helena explained to me every step and made sure that I was comfortable during the pr… Show more
30/09/2022
Diana
Helena is very knowledgable and knows where exactly you need the specific attention.
24/09/2022Employee: HelenaRespond
Anonymous
Helena was great! Would highly recommend!
20/09/2022
Anonymous
Great experience - Helena made me feel welcome and made the process feel quick and smooth.
14/09/2022
Anonymous
Hadn't been in a long time so was nervous but Helena always makes me feel at ease. Wax was perfection!
09/09/2022Employee: HelenaRespond
Anonymous
Helena was incredible! Made me feel comfortable and really knew what she was doing :)
06/09/2022
Izzy
❤️Helena
06/09/2022
Frankie
Helena was very knowledgeable and gave me a great deep tissue massage. I’m very keen to go back
03/09/2022Employee: HelenaRespond
Bo lantinga
Had never been to the therapy room before, but it was amazing. Helena listened to me and gave me the massage I needed. Would recommend to anyone!
01/09/2022
Anonymous
Pain free and quick
26/08/2022
Anonymous
Amazing
25/08/2022Employee: HelenaRespond
Anonymous
23/08/2022Employee: Helena
Amazing, I’ll be back for sure!
20/08/2022Employee: HelenaRespond
Anonymous
19/08/2022Employee: Helena
Helena is amazing - really calming and friendly. Would definitely recommend!
19/08/2022Employee: HelenaRespond
Love this salon and love Helena she is professional and gentle as can be when waxing Will always come here for my treatments Thank you
17/08/2022
Helena is the best ❤️
15/08/2022
14/08/2022
14/08/2022Employee: Helena
Deep tissue massage was unreal. The best I’ve ever had. Helena is so knowledgeable. Thank you so much I will be coming back to you every time I need a deep tissue massage. I’ve been to a lot of other places and no one has ever been as good as you.
09/08/2022
Always a really good session! Helena worked on my back and loosen up the tight muscles! Thanks!
08/08/2022
Amazing waxing experience. Helena is very professional, and answered all my questions. The Therapy Room is very relaxing. I would 100% recommend.
01/08/2022Employee: Helena
I have been to the Therapy Room for a few times now, I have tried different types of massage and they are all great. Helena always makes sure that I feel comfortable. 100% recommended!
31/07/2022Employee: Helena
elena is a great beautician. She made me feel welcome and comfortable. She communicated through every stage of the treatment. She also gave great aftercare tips.
30/07/2022Employee: Helena
Helena knew exactly where to focus - feeling lighter already!
27/07/2022Employee: Helena
Helena is incredible, it was my first time and I was nervous (obvs) and she made the experience as pleasant as it could be! So kind and gentle and the best emotional support, made me laugh and I felt completely safe in her hands. I will definitely come back for next time. Th… Show more
27/07/2022Employee: Helena
Excellent
27/07/2022Employee: HelenaRespond
Helena was awesome
23/07/2022Employee: Helena
23/07/2022Employee: Helena
Lovely lady and great service.
21/07/2022Employee: Helena
Very friendly and efficient service. I felt very comfortable and it was much less painful then I was as expecting after 2 months! Will be returning
20/07/2022Employee: HelenaRespond
Helena was fantastic, she is obviously very talented at her profession. She made me feel at ease as soon as I arrived which is the most important thing for a Brazilian. The wax was also the best wax I’ve ever had and was done in half the time that I usually expect. Thank you… Show more
18/07/2022Employee: Helena
16/07/2022Employee: Helena
Helena is the best.
11/07/2022Employee: Helena
Helena was brilliant. Made me feel at ease from the start and followed with a really efficient and friendly service. Would highly recommend
09/07/2022Employee: Helena
Susie
The best wax I have ever had. Wouldn’t go anywhere else.
09/07/2022Employee: HelenaRespond
03/07/2022Employee: Helena
Helena is amazing - so friendly and super fast. She’s a pro 🌟🌟🌟🌟🌟
30/06/2022Employee: HelenaRespond
The wonderful Helena makes you’re treatments so painless she is totally experienced and caring and very knowledgeable about all things I felt totally relaxed with my treatments Brazilian and upper lip I would highly recommend her and I will certainly be going to her every ti… Show more
30/06/2022Employee: HelenaRespond
16/06/2022Employee: Helena
Helena is the absolute best in London
16/06/2022Employee: HelenaRespond
My favourite place to get waxed, Helena makes you feel so comfortable and takes care throughout the whole process
14/06/2022Employee: HelenaRespond
Always brilliant
10/06/2022Employee: HelenaRespond
Magic as always
07/06/2022Employee: HelenaRespond
Absolutely brilliant as usual
29/05/2022Employee: HelenaRespond
Excellent would highly recommended for waxing!
29/05/2022Employee: HelenaRespond
29/05/2022Employee: Helena
Quick and great waxing!
29/05/2022Employee: HelenaRespond
As always a brilliant (and humorous) experience!!!
26/05/2022Employee: HelenaRespond
Helena is amazing!
25/05/2022Employee: HelenaRespond
Helena is brilliant at was she does. As this was my first time, she was very comforting and ensured I felt as relaxed and prepped as possible. Will definitely be recommending her!
23/05/2022Employee: HelenaRespond
Best wax I’ve gotten in a while. Helena was brilliant and had very good breathing techniques to help ease the pain. I’ll definitely be back.
12/05/2022Employee: HelenaRespond
11/05/2022Employee: Helena
Helena always makes me feel comfortable when attending the therapy room. She really is the best so lovely and kind
09/05/2022Employee: HelenaRespond
Helena was very warm and welcoming. She is experienced in what she does and was able to give some great advice and explained what the treatment ( manual lymphatic drainage massage) involved, and possible benefits. The massage treatment room was clean and a very relaxing envi… Show more
05/05/2022Employee: HelenaRespond
Excellent as always!
28/04/2022Employee: HelenaRespond
Helena was fantastic! Highly highly reccomend!
28/04/2022Employee: HelenaRespond
25/04/2022Employee: Helena
Anonymous
20/04/2022Employee: Helena
Anonymous
17/04/2022Employee: Helena
A really excellent wax- Helena was kind and friendly and the wax was quick, painless and very thorough! 10/10!
13/04/2022Employee: HelenaRespond
Anonymous
Amazing massage, she even gave me a bottle of water to help the detox!
12/04/2022Employee: HelenaRespond
Anonymous
Fantastic
05/04/2022Employee: HelenaRespond
Anonymous
Teaches a great technology to reduce the paint & it worked!
02/04/2022Employee: HelenaRespond
Helena is very welcoming and professional. She makes you feel so comfortable that even the waxing experience is less painful.
02/04/2022Employee: HelenaRespond
Anonymous
Fabulous
02/04/2022Employee: HelenaRespond
Helen
I have a lot of tension around my upper back and Helena gave me a massage so deep and thorough it was like having physiotherapy. Couldn’t recommend more highly.
17/06/2021
Malak
This was honestly the best wax I’ve ever had! Helena was really patient and it was as close to painless as a wax will ever be. Would highly recommend and will definitely be coming back
15/06/2021
Nadia
Helena is the best!! Amazing massage, thank you
15/06/2021
Anonymous
Helena was great, very attentive. I had a brilliant pregnancy massage and felt absolutely relaxed after.
12/06/2021
Sonja
Helena is really fantastic. Will definitely come back.
11/06/2021
Rocio
Waxing was a chore until I met Helena! Simply the best :)
09/06/2021
Anonymous
Helena was thorough and friendly. She even encouraged me to ‘breathe in’ when removing the wax to reduce the painfulness. Overall the experience was top tier, already booked my next appointment!
29/05/2021
Anonymous
Amazing massage
27/05/2021
Elsa
So happy with my waxing! I have sensitive skin and have always been scared of waxing, but Helena made the experience super comfortable and painless! Will be 100% coming back. Lycon wax is the best :) thank you Helena!!
22/05/2021
Anonymous
Lovely lady, great waxing.
22/05/2021
Beverley
I found my massage Excellent I would highly recommend Helena she was thorough and she found the right spots to massage after telling her where my aches and pains were she is totally professional and highly experienced in getting you back to feeling 100% I will go back again … Show more
21/05/2021
Alison
I would highly recommend Helena. She is very professional and knowledgeable and made me feel so comfortable
21/05/2021
Alketa
Helena did an amazing job! She was very thorough and focused on the areas that needed more care. She was so friendly and kind and made me feel so relaxed and at ease. I will definitely be returning for more massages!
21/05/2021
Anonymous
21/05/2021
Marion
Helena is a sweetheart. I just arrived in London and she made me feel so welcome and at ease during the session, thank you so much!
20/05/2021
Sophia
Helena is not only such a nice lady but an expert at her job, best wax I’ve ever gotten
20/05/2021
Cristiana
20/05/2021
Anonymous
Really friendly and comfortable waxing experience with Helena.
20/05/2021
Anonymous
17/05/2021Employee: Helena
Pablo
Great as always
16/05/2021
Anonymous
15/05/2021
Siobhan
Helena as always was fab. I really wish I’d done lymphatic drainage every once in a while since my 30s..
12/05/2021
Anonymous
11/05/2021Employee: Helena
Anonymous
11/05/2021Employee: Helena
Anonymous
Amazing at what she does very clean and efficient and lovely to be around
11/05/2021
Anonymous
07/05/2021Employee: Helena
Nicole
Helena is great. Very competent and kind professional. I’ll definitely come back.
07/05/2021Employee: HelenaRespond
Sally
This was my first massage ever. Helena was welcoming, very talented and made me feel very comfortable. If like me you are struggling to find a massage therapist, look no further and book here. FYI it is in the pharmacy.
06/05/2021
Anonymous
03/05/2021Employee: Helena
Kamara
Helena was great and very welcoming.. I felt very relaxed and she done a great job.
03/05/2021
Barbara
Very kind and she gave me a lot of advice xx
02/05/2021
Adrian
Really great at what she does, very knowledgeable. Will be back for more
02/05/2021
Tatiana
If I could leave more than 5 stars I would. Helena is a gem. A real specialist, she fixed me. Thank you.
30/04/2021
Anonymous
Even though I was running late for my appointment, Helena did a great job to work on my painful knots and also gave insightful information to prevent future injuries. Would recommend!
28/04/2021Employee: HelenaRespond
Helena is the most profesional, pain free waxer ever
Rocio
24/04/2021Employee: HelenaRespond
Julia
Great experience, thank you
24/04/2021Employee: HelenaRespond
Lizzie
Helena was very chatty and friendly! The wax was very quick and painless!
21/04/2021Employee: HelenaRespond
Travis
Fantastic as always!! Glad tobe back after lockdown!
20/04/2021Employee: HelenaRespond
Selina
Thank you Helena. You've been missed during lockdown!
19/04/2021Employee: HelenaRespond
Piero
Usual excellent and efficient service, highly recommended
18/04/2021Employee: HelenaRespond
Anonymous
Great service and value for money. Therapist is professional and experienced.
18/04/2021Employee: HelenaRespond
Julie
Helena is excellent: skilled and thorough. She is also a very kind person who genuinely cares about her clients. Highly recommended.
16/04/2021Employee: HelenaRespond
Anonymous
Great job, great value, great therapist.
15/04/2021Employee: HelenaRespond
Laura
Helena is really good, efficient and professional. Place is super clean and covid safe. Waxing is perfect as usual. Used it 3 times now and don’t planning on changing it.
14/04/2021Employee: HelenaRespond
Anonymous
Amazing job!!! Will definitely be coming back :)
14/04/2021Employee: HelenaRespond
Leah
Amazing as always
12/04/2021Employee: HelenaRespond
Elinor
Helena is so welcoming and really puts you at ease. The treatment room is clean and calming, I always feel relaxed and comfortable despite having an intimate waxing treatment! Helena does a great job, so glad I got in before Tier 4, and hope to go back again when I can.
Sophie
Amazing as always!
19/12/2020
Andrew
A great welcome, and great service. Highly recommended.
14/12/2020
Anonymous
Helena totally knows what she’s doing! Great value for money.
14/12/2020
Rita
Great, Helena is the best
13/12/2020
Adrian
Loved it 😍
11/12/2020
Anonymous
Legs very smooth after waxing.
07/12/2020
Katherine
Quick, as painless as one can hope for, and with a side of excellent political conversation with a highly intelligent and socially conscious woman. An ideal way to spend an afternoon when having hair violently ripped from your private parts.
05/12/2020
Helena replied
😂😂😂
Anonymous
Amazing Helena
04/12/2020
Eve
Most painless and quick Brazilian. Helena is a pro and has her technique down. Would highly recommend.
03/12/2020
Amazing job!
Amazing job!! Helena was very reassuring and professional. The room was also very clean and calming. The wax was perfectly done and barely painful at all, I will definitely be coming back!
Vanessa (September 2020)
ENTERTAINING
Helena was lovely, very entertaining too. Massage was very much needed and did the job.
Dagan (September 2020)
welcoming
Helena was so warm and friendly, we felt very comfortable with her. The treatment room was sparkling clean with a relaxing atmosphere and thoughtful details. The service was to the highest standard. Helena really is an expert plus she’ll make you laugh! I cannot recommend her highly enough.
Emily (September 2020)
FIRST WAX
Helena went above an beyond her role. She took the time to explain everyhting and she was extremely welcoming! I cannot wait to get another treatment with her! Thank you for the massage!
Allison (September 2020)
EFFICIENT VISIT
Just made a lovely and efficient visit to The Therapy Room. This was my first wax and she walked me through every step, the experience was as quick and easy as it could have been. This salon is a hidden gem, highly recommend!
Odile (September 2020)
HIGHLY RECOMMENDED
Much better than expected. Deep tissue massive was spot on. Highly recommended.
James Nawka (September 2020)
HIDDEN GEM
Hidden gem of a salon situated inside Bramley Pharmacy along from Latimer Road tube station. Helena is an expert waxer, and all round lovely person. I’ll shall be back :)
Lynn (August 2020)
VERY COMFORTABLE
Amazing experience and a wonderful salon! Helena was incredible and explained a lot of things about the experience and the wax she uses. I felt very comfortable. The wax was done very professionally and I’m very happy with the result! Would 100% recommend this place and I’ll be back again.
Anonymous (August 2020)
PROFESSIONAL & FRIENDLY
First post-lockdown treatment for me; Helena - as always - excelled at providing a professional and friendly service, making sure that all the safety precautions were also in place.
Piero (August 2020)
i’ve already book another appointment
I couldn’t recommend Helen and The Therapy Room enough! It’s a relaxing atmosphere and Helen made me feel very comfortable from the get go. I’ve already booked another appointment for this week and will continue to book in the future. Thanks Helen!
Tiffany (July 2020)
helena was great!
Helena was great, I explained through my problems with my neck/shoulder area and she was able to pinpoint exactly where the knots and aches were and worked them out - look forward to going again.
Jenson (July 2020)
positive
The therapist is very warm and amiable, and overall the experience was positive however she was around 15 mins late, and whilst effort was put into the massage I still have the same pain that I had before the treatment 😔
Anonymous (July 2020)